Get Serviceability for Drop Pincode and Product SKU

This API validates shipping feasibility for a specific product SKU and destination (drop) pincode. It determines:

• Available shipping services

• Supported payment methods

• Exchange and reverse pickup availability

• Estimated delivery timelines (SLA)

• Pickup location and shipping zone

Endpoint

Method: POST URL:

https://{workspaceSlug}.myeshopbox.com/api/v2/check/product/serviceability

---

Request Body

Attribute	Type	Description	Mandatory
dropPincode	string	6-digit delivery pincode of the customer	Yes
productId	string	Unique identifier / SKU of the product. Ensure the product is created in your Eshopbo workspace.	Yes

---

Sample Request

curl --location 'https://{workspaceSlug}.myeshopbox.com/api/v2/check/product/serviceability' \
--header 'Content-Type: application/json' \
--data '{
    "dropPincode": "110019",
    "productId": "SKU-12345"
}'

---

Response Attributes

Result Object (result[])

Attribute	Type	Description
courierName	string	Available shipping service (Eshopbox standard, express, or prime)
sla	string	Estimated delivery date in YYYY-MM-DD format
pickupLocation	string	Origin city or hub from where the order will be shipped
zone	string	Shipping zone: Local, Zonal, Metro, National, or Remote
serviceable	object	Availability flags for supported services (see below)

---

Serviceable Object

Attribute	Type	Description
COD	boolean	Whether Cash on Delivery is available
PREPAID	boolean	Whether Prepaid delivery is available
EXCHANGE	boolean	Whether product exchange is available
PICKUP	boolean	Whether reverse pickup / return is available

---

Success Response (200 OK)

{
    "result": [
        {
            "courierName": "EshopboxStandard",
            "zone": "National",
            "sla": "2026-01-19",
            "pickupLocation": "Delhi",
            "serviceable": {
                "COD": true,
                "PICKUP": true,
                "EXCHANGE": true,
                "PREPAID": true
            }
        },
        {
            "courierName": "EshopboxExpress",
            "zone": "National",
            "sla": "2026-01-17",
            "pickupLocation": "Delhi",
            "serviceable": {
                "COD": true,
                "PICKUP": true,
                "EXCHANGE": true,
                "PREPAID": true
            }
        },
        {
            "courierName": "EshopboxPrime",
            "zone": "National",
            "sla": "",
            "pickupLocation": "Delhi",
            "serviceable": {
                "COD": false,
                "PICKUP": false,
                "EXCHANGE": false,
                "PREPAID": false
            }
        }
    ]
}

---

Error Response (400 Bad Request)

Returned when the pincode is not serviceable or the request payload is invalid.

{
    "error": {
        "errors": [
            {
                "domain": "global",
                "reason": "badRequest",
                "message": "The pincode is currently not serviceable."
            }
        ],
        "code": 400,
        "message": "The pincode is currently not serviceable."
    }
}

---

Response Codes

Status Code	Description
200	Serviceability details retrieved successfully
400	Pincode not serviceable or invalid request

---

Notes

• Multiple courier services may be returned for the same product and pincode.

• An empty sla indicates that the service is currently unavailable.

• Clients should use serviceable flags to enable or disable payment and return options in UI.

• This API is product-aware.