Get Tracking Details
Retrieve detailed tracking information for your shipments, ensuring you and your customers are always informed about their current status and location.
Last updated
Retrieve detailed tracking information for your shipments, ensuring you and your customers are always informed about their current status and location.
Last updated
POST
/api/v1/shipping/trackingDetails?trackingIds=1223,44567
Get tracking updates of the tracking ID.
Headers
Name | Value |
---|---|
Query Parameters
Name | Type | Description |
---|---|---|
Response
Below is a detailed list of the tracking statuses available in Eshopbox. Each status provides insight into the current state of an order as it progresses through the shipping process, from packing to delivery or return. These statuses are essential for tracking the shipment's journey, ensuring transparency and accurate updates for both forward and reverse logistics.
Status | Description |
---|---|
Content-Type
application/json
Authorization
Bearer <token>
trackingIds
string
Tracking IDs of the order or return for which you want to get the tracking updates. You can pass maximum 50 tracking IDs.
PACKED
The order has been packed and is ready for shipment.
APPROVED
The return has been created in Eshopbox and tracking ID (AWB) is assigned.
PICKUP_PENDING
The order is awaiting pickup by the carrier.
PICKUP_FAILED
The carrier attempted pickup but failed; rescheduling may be required.
CANCELLED_ORDER
The order has been cancelled and will not be processed further.
OUT_FOR_PICKUP
The order is out for pickup by the carrier.
PICKED_UP
The order has been picked up by the carrier and is in transit.
INTRANSIT
The order is on its way to the delivery destination.
OUT_FOR_DELIVERY
The order is out for delivery to the customer.
SHIPMENT_DELAYED
The shipment is delayed due to unforeseen circumstances.
CONTACT_CUSTOMER_CARE
Customer needs to contact customer care for more information regarding the shipment.
SHIPMENT_HELD
The shipment is held at a location due to issues that need to be resolved.
LOST
The shipment has been lost during transit.
DAMAGED
The shipment has been damaged during transit.
FAILED_DELIVERY
The delivery attempt failed; rescheduling may be required.
RTO_REQUESTED
Return to Origin (RTO) has been requested for the shipment.
RTO
The shipment is being returned to the origin due to various reasons (e.g., customer refusal).
RTO_OUT_FOR_DELIVERY
The RTO shipment is out for delivery back to the origin.
RTO_INTRANSIT
The RTO shipment is in transit back to the origin.
RTO_CONTACT_CUSTOMER_CARE
Customer needs to contact customer care regarding the RTO shipment.
RTO_SHIPMENT_DELAY
The RTO shipment is delayed during its return transit.
RTO_DELIVERED
The RTO shipment has been delivered back to the origin.
RTO_FAILED
The RTO delivery attempt failed; rescheduling may be required.
DELIVERED
The order has been successfully delivered to the customer.